Privacy Policy
Last updated: May 2026
1. Introduction
OckLabs — Optimization & Creation Know-how Laboratories — is committed to protecting the privacy and personal data of its users. This Privacy Policy describes how we collect, use, store, and protect your personal data when you access https://www.ocklabs.com, in compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13,709/2018) and other applicable legislation.
This policy applies exclusively to the OckLabs institutional website. Ockto AI (ockto.ai) and BudControl (budcontrol.app) products have their own privacy policies.
2. Data We Collect
2.1 Data you provide
When using the website contact form, we collect:
- Full name;
- Email address;
- Message subject;
- Message content.
This data is voluntarily provided by you to enable communication.
2.2 Automatically collected data
When accessing the website, we may automatically collect:
- IP address;
- Browser type and version;
- Operating system;
- Pages visited and time spent;
- Date and time of access;
- Traffic source (referrer).
This data is collected through cookies and similar technologies for analytics and experience improvement purposes.
3. Purpose of Processing
We use your personal data for the following purposes:
| Purpose | Legal Basis (LGPD) |
|---|---|
| Responding to messages sent through the contact form | Consent (Art. 7, I) |
| Evaluating commercial and service opportunities | Legitimate interest (Art. 7, IX) |
| Analyzing access metrics and improving the website | Legitimate interest (Art. 7, IX) |
| Complying with legal or regulatory obligations | Compliance with legal obligation (Art. 7, II) |
4. Data Sharing
OckLabs does not sell, rent, or trade personal data. We may share your data only in the following situations:
- Service providers: hosting, email, and analytics tools that assist in website operation, always under confidentiality obligations;
- Legal obligation: when required by law, regulation, or court order;
- Protection of rights: when necessary to protect the rights, security, or property of OckLabs.
5. Storage and Security
Collected data is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, destruction, loss, alteration, or irregular processing, including:
- Encryption in transit (HTTPS/TLS);
- Restricted access controls to data;
- Periodic monitoring and review of security practices.
Contact form data is retained for as long as necessary to fulfill the purpose for which it was collected. Analytics data is retained in aggregated and anonymized form.
6. Cookies
The website may use cookies for:
- Essential cookies: necessary for basic website functionality;
- Analytics cookies: to understand how visitors interact with the website (e.g., Google Analytics or similar).
You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that some website features may be affected.
7. Your Rights
In compliance with the LGPD, you have the right to:
- Confirmation and access: know whether we process your data and access the information;
- Correction: request correction of incomplete, inaccurate, or outdated data;
- Anonymization, blocking, or deletion: of unnecessary, excessive, or non-compliant data;
- Portability: request transfer of your data to another provider;
- Deletion: request deletion of personal data processed based on consent;
- Information: about with whom your data is shared;
- Withdrawal of consent: withdraw consent at any time.
To exercise any of these rights, contact us at contato@ocklabs.com. We will respond to your request within 15 business days.
8. International Data Transfer
Collected data may be processed by tools and servers located outside Brazil. In such cases, OckLabs ensures that recipients provide a level of personal data protection compatible with the LGPD.
9. Minors
The OckLabs institutional website is not directed at individuals under 18 years of age. We do not intentionally collect personal data from minors. If you become aware that a minor's data has been collected, please contact us so we can arrange deletion.
10. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The last updated date at the top of this document will always be revised. We recommend checking this page periodically.
11. Contact and Data Protection Officer
For questions, requests, or complaints related to personal data processing:
- Email: contato@ocklabs.com
- Location: São Paulo, Brazil
OckLabs will designate a Data Protection Officer (DPO) as required by the LGPD, whose contact information will be made available on this page when applicable.